I forgot to post a follow-up. We got the fridge on Saturday, and the delivery guys were fast and not assholes. However, I had gone back into W-S a few days prior because I noticed Best Buy had the fridge on sale, and wanted W-S to pricematch. Our sales rep said a pricematch would be no problem, and that he'd get the difference refunded to our credit card that night. It's been a week and that hasn't happened, and probably won't (why would he want to cut into his commission?). So while W-S's delivery doesn't suck, you still need to do your homework ahead of time and be prepared to negotiate.
Oh, and while the fridge itself seems to be pretty well built, LG's customer support sucks ass. The manual for the fridge says the water connection for the icemaker is a hose coming out of the back of the fridge; I didn't have such a hose or any place where it looked like one should be. I called LG's customer support to find out what the deal is, and ended up in an argument with them. I told them my fridge doesn't match what the diagram in the manual said, and that I thought the manual was incorrect. They were adamant that the manual wasn't wrong (it's obvious they copied and pasted sections of it from other fridge models that they sell, which explains why the diagram was wrong) and told me to call someone to "properly install the fridge." I ended up having to take some of the panels off the back of the fridge, and managed to find the connection...behind a cover you have to remove to get access to. Assholes.